Xcite Customer Service & Contact Number

What is the customer service number for Xcite? As one of Kuwait’s top stores, the Xcite store offers its customers a wide range of modern electronics such as home appliances, smartphones, computers, accessories, and many more. There are many branches of this store, allowing citizens to keep pace with technology and digitization and enjoy the experience of online shopping and purchasing the best devices provided by this store safely and quickly.

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Xcite Customer Service

Xcite’s customer service team is readily available to assist customers through both phone and email, offering information on new products and services, including:

  • Authentic products from top global brands.
  • Easy product exchange or return within one week of purchase.
  • Quick responses to inquiries and complaints.
  • Access to maintenance services.
  • A broad selection of electronics to meet various needs.

X-Cite Customer Service Number

For immediate assistance, Xcite provides a dedicated customer service number: 1803535. This line allows customers to inquire about current offers on electronics, request service, or file complaints.

Xcite.com.sa Account Registration 

Creating an account on Xcite’s website is simple and takes less than a minute, providing a fast and secure shopping experience. Follow these steps:

  • 1: Visit Xcite official website.
  • 2: Click on the account icon at the top of the homepage.
  • 3: Choose “Create an account in less than 1 minute.”
  • 4: Enter the required details, including username and a secure password.
  • 5: Agree to the terms and conditions and click “Sign up.”

    With a registered account, customers can easily reach out to customer service and receive prompt assistance.

    X-Cite Customer Care Email

    Customer feedback is essential to Xcite. To ensure service quality and customer satisfaction, Xcite welcomes inquiries, feedback, and complaints through email, especially if customers experience issues with payment methods, delivery fees, or service centers. In line with the principle “the customer is king,” Xcite’s support email is: Xsupport@xcite.com.

    X-Cite App

    The Xcite app offers an enhanced shopping experience, allowing customers to:

    • Locate the nearest Xcite showroom on a map.
    • Access the latest news on Xcite’s offers.
    • Rate and review products.

    The app is available for download via:

    • Google Play for Android devices.
    • App Store for iOS devices.
    • App Gallery for Huawei devices.

    Information About the Xcite Brand Service Centers

    Xcite collaborates with multiple service centers for various brands. Here’s a quick guide to contact details for popular electronics brands:

    BrandService CenterContact Number(s)
    AppleAlpha Store (Al-Rai)22277688
    HuaweiHuawei Service Center25713115
    AcerXcite Service Center1803535
    DellPro-Print Solution24333201
    LenovoXcite Service Center1803535

    FAQs

    Q1) What is the customer care number of Xcite Kuwait?

    Ans: xcite.com call center at 180-3535 for 24/7 assistance.

    Q2) What is the return policy for Xcite Kuwait?

    Ans: The Products can be returned or exchanged within fourteen (14) days from their delivery date.

    Q3) Who is the owner of Xcite?

    Ans: Alghanim Industries

    Our parent company, Alghanim Industries, is one of the largest, privately-owned companies in the gulf region. a multi-national company in outlook with operations in 40 countries, Alghanim Industries is a multi-billion dollar conglomerate with more than 30 businesses.

    Conclusion

    Xcite offers extensive customer support through its dedicated hotline, email, and app, enhancing customer convenience for inquiries, product exchanges, maintenance, and more. With quick registration options, customers can enjoy a seamless online shopping experience, ensuring safe and efficient access to high-quality electronics across Kuwait.

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